Is "2K SPORTS ONLINE" fraud?

The Guide to Understanding Why You Were Charged By “2K SPORTS ONLINE” and What To Do About It (2ksports.com)

Published

September 3, 2025

Updated

September 4, 2025

What is "2K SPORTS ONLINE"?

2K Sports offers popular sports video games, focusing on basketball and other sports franchises. They provide subscriptions that let players access exclusive content and features, which might show up on your bill if you signed up for any in-game services or memberships. If you see a charge from them, it's likely for one of these subscriptions or maybe a game-related purchase.

2K SPORTS: The name of the company or brand involved in the transaction, indicating that it is related to sports games or products.
ONLINE: Indicates that this transaction was made over the internet, rather than in a physical store.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from 2ksports?

In-Game Purchases: Customers might be charged for virtual items, currency, or downloadable content in games like NBA 2K.
Monthly Subscriptions: Charges for ongoing subscriptions to services like NBA 2K League or any premium memberships could appear on statements.
Game Purchases: Direct purchases of games from 2K Sports' website could lead to charges. Users sometimes forget they initiated a transaction for a new game.
Auto-Renewal: Some subscription services auto-renew unless canceled, which might surprise users who didn't realize they were subscribed.
Account Sharing: Charges could arise if shared accounts result in unexpected purchases by another user.
Credit Card Holds: Users experience pending charges that may not reflect actual transactions if there's a hold on their card during a purchase process.
Third-Party Services: Charges might come from purchases made through affiliated services or platforms linked to 2K Sports accounts.
Free Trials: Some users forget to cancel their free trials of subscription services, leading to charges at the end of the trial period.
Custom Content Creation: Services allowing players to create custom content sometimes involve additional fees that could result in charges.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the 2ksports.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the 2ksports.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with 2ksports.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

2ksports Customer Service Info

If you need assistance, here's how you can get in touch with 2ksports's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

1-866-219-9839

support@2ksports.com

Site

https://support.2k.com/hc/en-us

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What other ways do charges from 2ksports show up?

2KSPORTS 2K SPORTS 2K GAMES 2K GAMES INC 2K SPORTS ONLINE 2K SPORTS DIGITAL 2K SPORTS SUBSCRIPTION 2K SPORTS STORE 2K SPORTS LLC 2K SPORTS PAYMENT

The Easiest Way to Cancel 2ksports

If you're frustrated trying to cancel your subscription, membership, or bill from 2ksports—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.