Is AAP Retail fraud?

• Membership Subscriptions: Customers may inadvertently sign up for a subscription service that includes recurring charges.
• Online Purchases: Charges can occur from purchases made through their website, whether for parts or accessories.
• Shipping Fees: Users might see additional charges for shipping or handling costs associated with their orders.
• Core Charges: Some parts may have a core charge, which is an additional fee for returning a used part, and it can show up separately on billing statements.
• Service Fees: Charges for services like diagnostics, installation, or other services may appear if a customer opts for in-store assistance.
• Returns Process: Refunds might be initiated but take some time to process, leading to confusion if a charge is still visible before the refund goes through.
• Account Payment Issues: Customers may encounter charges due to failed payment attempts leading to retry fees or similar issues.
• Coupons and Discounts: Some users reported unexpected charges if there was an issue applying discounts or coupons during checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the advance-auto.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the advance-auto.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with advance-auto.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.