Is AMERICAN STORE AND LOCK fraud?

• Storage Fees: Customers may be charged for monthly storage fees for renting units.
• Late Payment Fees: Charges can occur if customers fail to pay on time, incurring late fees.
• Security Deposits: Initial payments as security deposits may appear as charges.
• Move-In Promotions: Some may misinterpret promotional fees as one-time charges rather than part of a subscription.
• Access Fees: Charges for access to certain services or facilities, like a loading dock or special equipment.
• Administrative Fees: Some users reported additional charges for administrative costs related to account management.
• Online Services: Users may have signed up for online account services that incur charges.
• Insurance Fees: Optional tenant insurance linked to storage space can lead to additional charges.
• Utility Fees: Charges for utilities if the storage unit has climate control or other amenities.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the americanstoreandlock.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the americanstoreandlock.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with americanstoreandlock.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.