Is Artssy Digital fraud?

• Subscription Fees: Many users report that they accidentally signed up for a monthly subscription, leading to regular charges on their accounts.
• In-App Purchases: Customers may have made one-time purchases for digital art or services that they later forget, resulting in unexpected charges.
• Premium Features: Some users mention being charged for accessing premium features that they were unaware of at the time of usage.
• Trial Period Conversions: Users often forget to cancel free trials, which convert to paid subscriptions after the trial ends.
• Multiple Accounts: Customers sometimes create multiple accounts, leading to confusion about which account is being charged.
• Payment Method Issues: Users occasionally encounter charges when their payment method on file is updated or changed without their knowledge.
• Service Auto-Renewal: There are complaints about services that automatically renew without clear notification, leading to unexpected charges.
• Promotions and Discounts: Some users were surprised by charges after promotional periods expired, resulting in regular billing.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the artssy.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the artssy.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with artssy.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.