Is Artssy Purchase fraud?

• Subscriptions: Customers may unknowingly sign up for a recurring subscription service, which can lead to repeated charges if not canceled in time.
• One-time Purchases: Charges may result from buying individual art pieces or digital downloads offered on the site.
• Free Trials: Some users reported being charged after the end of a free trial period, often due to forgetting to cancel.
• Upgrades or Add-ons: Users may incur additional charges when opting for premium features or upgrades that they may not have been fully aware of.
• Service Fees: There may be transaction fees or service costs associated with certain purchases, which could be unexpected to users.
• Currency Conversion Fees: For international transactions, users sometimes face extra charges due to currency conversion processes.
• Account Misunderstandings: Some users mentioned confusion over account types, leading to charges for services they thought were included.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the artssy.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the artssy.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with artssy.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.