Is "ASMODEE GAMES" fraud?

The Guide to Understanding Why You Were Charged By “ASMODEE GAMES” and What To Do About It (asmodee.net)

Published

October 17, 2025

Updated

December 13, 2025

What is "ASMODEE GAMES"?

Asmodee is a fun company that focuses on bringing cool board games and card games to everyone. They offer subscriptions so you can easily get new games delivered to you regularly, which can show up as a charge on your billing statement. They also have a great selection of games available for purchase directly on their website, making it easy to find something new to enjoy with family or friends.

ASMODEE: The name of the company or brand that you made a purchase from, which is a well-known board game publisher.
GAMES: This indicates the type of products offered by the merchant, which in this case includes various tabletop games and related items.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from asmodee?

Subscription Services: Some users may accidentally subscribe to services or newsletters that initiate recurring charges.
Purchases of Games or Merchandise: Users might see charges for physical or digital games bought from the Asmodee store.
In-Game Purchases: Gamers using Asmodee's digital platforms may incur charges for in-game content or enhancements.
Event Registrations: Charges may be related to fees for events or tournaments hosted by Asmodee.
Account Management Fees: Some services might have management fees that users should be aware of during signup.
Overdue Payments: Recurring charges can result from unpaid fees or late payments associated with subscriptions.
Trial Period Conversions: Users opting for a free trial may unintentionally be converted to a paid plan after the trial ends.
Added Features or Upgrades: Users might choose to upgrade their accounts, leading to additional fees they might forget about.
Gift Card Redemptions: Users redeeming gift cards may inadvertently incur charges if their balance doesn't cover a purchase fully.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the asmodee.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the asmodee.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with asmodee.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

asmodee Customer Service Info

If you need assistance, here's how you can get in touch with asmodee's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@asmodee.net

Site

https://support.asmodee.com/hc/en-us

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What other ways do charges from asmodee show up?

ASMODEE ASMODEE.NET ASMODEE GAMES ASMOGAMES ASM-DIRECT ASM GAMES ASMODEE DIGITAL 1PASSWORD-DDA-PIN ASM STORE ASM-PURCHASE

The Easiest Way to Cancel asmodee

If you're frustrated trying to cancel your subscription, membership, or bill from asmodee—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.