What is "Audible"?
Audible is a service that offers a huge library of audiobooks, podcasts, and other spoken word content. With a subscription, you can listen to as many titles as you want each month, and you'll get credits that you can use to buy new audiobooks. If you're seeing a charge from them, itās likely for your monthly subscription fee or any individual purchases you've made.
- AUDIBLE: The merchant name or company identifier, in this case, it refers to the audio entertainment platform known for its audiobooks.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from audible?
- Subscription Plans: Customers may be charged monthly for their Audible subscription plan, which automatically renews unless canceled.
- Credits Usage: Users can be charged if they purchase additional credits for audiobooks beyond their monthly allowance.
- Audiobook Purchases: Charges can occur when users purchase audiobooks directly, using their credit card if not using credits.
- Trial Charges: After a free trial period, customers are charged if they do not cancel their subscription before the trial ends.
- Family Plan Fees: Some users may see charges if they are part of a family plan that incurs additional fees.
- Currency Conversion Fees: International users might be charged additional fees due to currency conversion when paying with different currencies.
- Accidental Purchases: Users have reported accidental purchases due to interface errors or misunderstanding of the purchasing process.
- Service Upgrades: Charges may apply if users upgrade their account for premium features or plans.
- Gift Subscription Charges: Those who purchase or receive gift subscriptions could see charges accumulated over time if not explicitly understood.
- Taxes and Fees: Additional local taxes and fees may be added to standard charges, depending on the user's location.
If I see this charge, what should I do?
If you see this charge and arenāt expecting it, you have various options.
First, try to contact the audible via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the audible refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with audible, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
audible Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyās terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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