Is B21 Holdings fraud?

• Subscription Services: Users may incur monthly subscription fees for premium features or services offered by B21.
• Transaction Fees: Charges may appear due to fees on transactions made within the app, such as buying or selling cryptocurrencies.
• Inactivity Fees: Some users report charges for account inactivity or maintenance issues over extended periods.
• Currency Conversion Fees: When converting traditional currency to cryptocurrency or vice versa, users may face additional charges.
• Withdrawal Fees: Withdrawal of funds to a bank account or other wallets may incur fees, depending on the method of withdrawal.
• Error Charges: Users might experience unexpected charges resulting from errors or mismanagement of transactions.
• Promotional Offers: Some users reported being billed even after signing up for promotional trials that converted to paid plans automatically.
• Third-Party Services: If users connect their B21 accounts to third-party services for investment tracking or management, charges may arise from those platforms.
• In-App Purchases: Users may accidentally make in-app purchases, leading to unintentional charges.
• Verification Fees: Some accounts require verification through paid methods, potentially causing charges to appear during the setup process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the b21.io via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the b21.io refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with b21.io, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.