Is BIGCITYPIZZA fraud?

• Online Orders: Customers may see charges from their online pizza orders placed through the Big City Pizza website or app.
• Subscriptions: Some users reported signing up for subscription services for regular deliveries or discounts, which may automatically charge their accounts.
• Delivery Fees: Charges may include additional delivery fees, especially for orders placed during peak times or in specific areas.
• Tips: If customers choose to add gratuity for delivery drivers at checkout, this will reflect as an additional charge.
• Promotions and Add-ons: Users have noted that opting for promotions or add-ons like extra toppings can lead to unforeseen charges.
• Service Fees: Certain users mentioned service fees applied to online orders which some may overlook.
• Refund Issues: Occasionally, customers may have seen pending charges related to refunds that haven't cleared immediately.
• Multiple Orders: If users order multiple times, they might receive several charges close together, leading to confusion.
• Incorrect Payment Information: Some users reported mistakenly using an old or incorrect payment method, leading to unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the bigcitypizzaky.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the bigcitypizzaky.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with bigcitypizzaky.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.