Is Caduceus Clinic fraud?

• Subscriptions: Customers may be charged for monthly or annual subscriptions to telemedicine services offered by Caduceus Medical Group.
• Consultation Fees: Charges may arise from virtual consultations with healthcare providers if not covered by insurance.
• Lab Tests: Fees for lab tests or diagnostic services performed through the group may lead to unexpected charges.
• Medications: Some customers report charges related to prescriptions processed through Caduceus Medical Group's pharmacy partnerships.
• Insurance Issues: Misunderstandings regarding insurance coverage can lead to accidental out-of-pocket expenses.
• Follow-up Appointments: Charges may occur for scheduled follow-up appointments or additional services that were not specified during the initial visit.
• Cancellation Fees: Some users mention being charged for late cancellations or no-show fees.
• Additional Services: Users may incur charges for extra services or tests requested during appointments that were not clearly explained in advance.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the caduceusmedicalgroup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the caduceusmedicalgroup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with caduceusmedicalgroup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.