Is CARBON INVOICE fraud?

This article and service are not officially affiliated with carboninvoice

The Guide to Understanding Why You Were Charged By “CARBON INVOICE” and What To Do About It (carboninvoice.com)

Bella Khan, Subscription Cancellation Expert

Published October 19, 2025

Last updated December 9, 2025

1 min read

What is "CARBON INVOICE"?

CarbonInvoice is a simple way to keep track of your carbon footprint while managing your bills and subscriptions. They help you understand how your spending impacts the environment, allowing you to offset that impact easily. If you see a charge from them, it’s likely for a monthly subscription where they provide insights and tools to help you become more eco-friendly.

CARBON: This represents the name of the company or service you are being billed by.
INVOICE: Indicates that this transaction is related to an invoice, showing that you are being charged for goods or services provided.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from carboninvoice?

Subscription Fees: Users may have signed up for a subscription service on carboninvoice.com that charges a recurring fee.
One-Time Purchases: Some individuals might have made a one-time purchase related to carbon offset projects or services offered on the site.
Service Usage: Charges might be incurred from using specific services, such as calculating carbon footprints or receiving reports.
Trial Periods: Users could be charged after a free trial period if they did not cancel in time.
Additional Fees: There may be extra fees associated with certain transactions or features that users were not initially aware of.
Discount or Promotion Expiration: Charges could result from a promotion or discount expiring, leading to the full price being billed.
Account Changes: Users altering their account settings or plan tiers might trigger new charges.
Auto-Renewals: Some plans may automatically renew at the end of a billing cycle, leading to unexpected charges.
Transaction Errors: Occasionally, billing issues or errors might occur, leading to unauthorized or mistaken charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the carboninvoice.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the carboninvoice.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with carboninvoice.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

carboninvoice Customer Service Info

If you need assistance, here's how you can get in touch with carboninvoice's support team.

Phone

The phone is not available.

support@carboninvoice.com

Site

https://carboninvoice.com/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from carboninvoice show up?

CARBONINVOICE CARBON INVOICE CARBONINVOICE.COM CARBON-INV CARBON INVOICE DDA CINV-XXXXXXXXXX CARBON-INV-1234XYZ CARBON-INVOICE-PAYMENT CINV-POS-002732 CARBON-DIGITAL-INVOICE

The Easiest Way to Cancel carboninvoice

If you're frustrated trying to cancel your subscription, membership, or bill from carboninvoice—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.