Is CARINFO fraud?

• Subscription Fees: Customers may be automatically charged for a subscription that they signed up for, often on a recurring monthly or annual basis.
• In-App Purchases: Charges can arise from additional features or services purchased within the app, such as enhanced reports or vehicle history checks.
• Free Trial Expiration: Some users reported being charged once a free trial period ended and they did not cancel their subscription in time.
• Multiple Accounts: Customers with multiple accounts may get charged unexpectedly if they forget about a subscription linked to an older account.
• Accidental Charges: Some users mentioned accidentally confirming a purchase or subscription while navigating the app, leading to unexpected charges.
• Promotional Offers: Users may have signed up for a promotional offer that implies a low initial cost but results in higher charges later on.
• Service Upgrades: If a user opts to upgrade their service level within the app, they might see an immediate charge for the upgrade.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the carinfo.app via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the carinfo.app refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with carinfo.app, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.