Is "CASTLE MEDIA" fraud?

The Guide to Understanding Why You Were Charged By “CASTLE MEDIA” and What To Do About It (castlemediaco.com)

Published

September 4, 2025

Updated

October 12, 2025

What is "CASTLE MEDIA"?

Castle Media Co. offers easy-to-use subscription services for digital content, like music, videos, and more. If you signed up for one of their services, that’s likely why you’re seeing a charge from them on your bill. They make it simple to enjoy your favorite entertainment with flexible payment options.

CASTLE: The name of the business or brand where the transaction took place.
MEDIA: Indicates that this business is likely involved in media services, such as publishing, broadcasting, or entertainment.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from castlemediaco?

Subscriptions: Many users have reported being charged due to automatic renewals of subscriptions they signed up for, often without realizing it.
Free Trials: Several customers mentioned being charged after a free trial period ended, suggesting they forgot to cancel before the trial was over.
Purchases: Some users indicated they were charged for one-time purchases made on the website, such as digital content or services.
Services Used: Charges may appear for services that were accessed or downloaded, which can happen if users inadvertently agreed to terms during the process.
Account Sharing: Instances of family members or friends using a shared account have led to charges that the original account holder was unaware of.
Billing Errors: Occasionally, users have reported unexpected charges which they suspect could be due to billing errors or system glitches in processing transactions.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the castlemediaco.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the castlemediaco.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with castlemediaco.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

castlemediaco Customer Service Info

If you need assistance, here's how you can get in touch with castlemediaco's support team.

Phone

The phone is not available.

support@castlemediaco.com

Site

https://castlemediaco.com/contact/

Get help with your refund

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What other ways do charges from castlemediaco show up?

CASTLEMEDIA CASTLE MEDIA CO CASTLEMEDIACO CMEDIA PAYMENT CMC SUBSCRIPTION CASTLE MEDIA SUBS CASTLE MEDIA SERVICES CMEDIA CHARGE CASTLEMEDIA ONLINE CASTLE MEDIA CO LLC CASTLEMEDIACO.COM CASTLEMEDIA-DDA CASTLEMEDIA-PAYMENT

The Easiest Way to Cancel castlemediaco

If you're frustrated trying to cancel your subscription, membership, or bill from castlemediaco—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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