Is "CASTLEMEDIA" fraud?

The Guide to Understanding Why You Were Charged By “CASTLEMEDIA” and What To Do About It (castlemediaco.com)

Published

September 4, 2025

Updated

October 12, 2025

What is "CASTLEMEDIA"?

CastleMediaCo is a company that offers various subscription services and billing solutions, making it easy for you to access a range of digital content and tools. If you see a charge from them, it likely relates to a subscription you have for their services, which can include anything from entertainment to educational resources. They take care of the billing so you can enjoy your content without hassle.

CASTLEMEDIA: The name of the company or merchant you made a purchase from.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from castlemediaco?

Subscriptions: Users may have subscribed to a service or product offered by Castle Media, leading to recurring charges.
Free Trials: Some customers reported being charged after the end of a free trial period if they did not cancel in time.
In-App Purchases: Charges could stem from transactions made within mobile apps associated with Castle Media, often linked to gaming or premium content.
One-Time Purchases: Users might have made a one-time purchase for a product or service, leading to an immediate charge.
Error in Billing: Some individuals mentioned unintentional duplicate charges due to system errors or billing mismanagement.
Third-Party Transactions: Occasionally, users may see charges associated with Castle Media if they made purchases through third-party platforms that utilize their services.
Misunderstanding of Services: Some customers experienced surprise charges due to misunderstanding the terms of services or fees associated with certain transactions.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the castlemediaco.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the castlemediaco.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with castlemediaco.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

castlemediaco Customer Service Info

If you need assistance, here's how you can get in touch with castlemediaco's support team.

Phone

The phone is not available.

support@castlemediaco.com

Site

https://castlemediaco.com/support

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from castlemediaco show up?

CASTLEMEDIA CASTLE MEDIA CO CASTLEMEDIA CO CASTLEMEDIA.COM CASTLEMEDIA-SUBSCRIPTION CMSERVICE CASTLE MEDIA SUBSCRIPTION CASTLEMEDIA-DIGITAL CASTLEMEDIA-ONLINE CASTLEMEDIA-PAYMENT CASTLE-MEDIA CMEDIA-SERVICE CMSERVICES CASTLEMEDIA-ORDER CMSHOP CASTLEMEDIA-RENEWAL

The Easiest Way to Cancel castlemediaco

If you're frustrated trying to cancel your subscription, membership, or bill from castlemediaco—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Comments (0)

Anonymous User

Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.

Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.

Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.