Is "CASTLEMEDIA.COM" fraud?

The Guide to Understanding Why You Were Charged By “CASTLEMEDIA.COM” and What To Do About It (castlemediaco.com)

Published

September 4, 2025

Updated

October 15, 2025

What is "CASTLEMEDIA.COM"?

CastleMediaCo provides subscription services that let you access various digital content. When you see a charge from them, it’s usually for your subscription to one of their services, like streaming or online entertainment. They make it easy for you to manage your billing and subscriptions all in one place, ensuring you're always getting the content you love.

CASTLEMEDIA: The name of the company or merchant handling the transaction.
.COM: Indicates that the company has an online presence, specifically a commercial website.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from castlemediaco?

Subscription Services: Many users report being charged for subscription-based services that they may have signed up for unknowingly or did not cancel in time.
Free Trials: Some customers mentioned being charged after a free trial period ended, often due to forgetting to cancel the trial.
Digital Products: Charges may occur from purchasing digital products, such as e-books or software, without realizing the cost was associated with their account.
Accidental Purchases: Users have noted accidental clicks leading to unforeseen charges, especially in mobile apps or websites with aggressive marketing.
Advertisement Services: Charges may arise from utilizing advertising services that people forgot they signed up for, often related to promoting content.
Affiliate Programs: Some individuals suggest they were enrolled in affiliate programs which led to unexpected fees due to misunderstanding terms of service.
In-app Purchases: Numerous reports indicate users were charged for features within apps associated with castlemediaco.com, due to in-app purchases.
Service Renewals: Automatic renewal of services can lead to charges if users did not disable the renewal feature before their billing cycle began.
Misleading Billing: Some complaints highlight confusion stemming from vague billing statements that did not clearly indicate the reason for the charge.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the castlemediaco.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the castlemediaco.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with castlemediaco.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

castlemediaco Customer Service Info

If you need assistance, here's how you can get in touch with castlemediaco's support team.

Phone

The phone is not available.

support@castlemediaco.com

Site

https://castlemediaco.com/contact/

Get help with your refund

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What other ways do charges from castlemediaco show up?

CASTLEMEDIA CASTLEMEDIA CO CASTLEMEDIA ONLINE CASTLEMEDIACO CASTLEMEDIA SUBSCRIPTION CASTLEMEDIA SERVICES CASTLEMEDIA LLC CASTLE MEDIA INC CASTLEMEDIA DDA CASTLEMEDIA PAYMENT

The Easiest Way to Cancel castlemediaco

If you're frustrated trying to cancel your subscription, membership, or bill from castlemediaco—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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