What is "CBD FX"?
CBDfx is a company that offers a wide range of CBD products like oils, gummies, and skincare items to help you feel great. They also have a subscription service, which means you can sign up to receive your favorite products regularly without having to reorder every time. If you see a charge from them on your bank statement, it's likely from this subscription service delivering your CBD goodies right to your door! Here’s how your statement might look:
- CBD: Stands for Cannabidiol, which is a compound found in cannabis. In this case, it indicates that this transaction involves CBD products.
- FX: Short for "effects" or "products". This suggests that the transaction is related to products that may have certain effects, such as wellness or health-related benefits.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from CBDfx?
- Subscription Services: Many customers sign up for subscription options which automatically charge them after a set period, often without them realizing.
- One-Time Purchases: A straightforward reason is purchases made directly from the website for products like gummies, oils, or topicals.
- Shipping Costs: Some users report unexpected charges related to shipping fees when placing their orders, which can be higher than anticipated.
- Account Billing Errors: In certain cases, billing errors or discrepancies in account information may lead to unauthorized charges.
- Trial Offers: Some customers have mentioned being charged after signing up for trial offers, where they mistakenly didn't cancel before the trial ended.
- Promotional Codes:** Issues arise when promotional codes do not apply correctly, resulting in higher charges than expected.
- Connects with Third-Party Services: Charges may also come from services connected through the CBDfx platform or affiliated products.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the cbdfx.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the cbdfx.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cbdfx.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
CBDfx Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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