What is "CBDfx"?
CBDfx is a company that offers a wide range of CBD products, like oils, gummies, and topicals, to help you relax and feel your best. They have a subscription service that makes it super easy to get your favorites delivered right to your door on a regular basis, so you'll never run out. If you notice a charge from them on your statement, it's probably for one of those hassle-free deliveries.
- CBDfx: The name of the company selling products, which specializes in CBD (cannabidiol) related items.
- CBD: Stands for cannabidiol, a natural compound found in cannabis plants often used for its potential health benefits.
- fx: Short for "effects," suggesting the products are designed to enhance wellness or provide therapeutic effects.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from CBDfx?
- Automatic Renewals: Customers may inadvertently sign up for subscription services that renew automatically, leading to unexpected charges.
- Trial Periods: Some users report being charged after a trial period ends, often without clear notifications that billing would start.
- Shipping Fees: Additional shipping charges can appear during checkout, which some customers may not anticipate.
- Product Bundles: Combining multiple products in one purchase can result in higher charges than expected, especially if discounts or promotions were only applicable to specific items.
- International Fees: Customers outside the U.S. have noted extra costs related to currency conversion or international shipping fees.
- Return Shipping: If a customer decides to return a product, they may be responsible for return shipping costs, which can add to overall charges.
- Promotional Codes: Issues with applying promo codes during checkout may lead to customers being charged the full price rather than a discounted amount.
- Sales Tax: Users may be surprised by added sales tax in their orders that varies by state.
- Account Errors: Some customers have reported discrepancies in their accounts leading to unexpected charges, such as billing errors or multiple subscriptions unknowingly created.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the cbdfx.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the cbdfx.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cbdfx.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
CBDfx Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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