Is CHARLOTTES.COM fraud?

• Subscriptions: Many users report being charged due to recurring subscription fees for premium services or plans that require monthly payments.
• Purchases: Charges may arise from direct purchases of products or services on the website, which can include items like lingerie or accessories.
• Free Trials: Some customers complain about unexpected charges after signing up for a free trial that automatically converts to a paid subscription unless canceled.
• Additional Services: Charges can occur for additional services such as expedited shipping or gift wrapping that customers might not clearly understand at the time of purchase.
• Account Mismanagement: Users have mentioned being charged due to forgotten subscriptions or failure to cancel services before the next billing cycle.
• Currency Conversion Fees: International customers might see extra charges due to currency conversion fees applied by their banks or payment processors.
• Promotional Offers: Some users noted being misled by promotional offers that lead to charges for items or services that were not clearly outlined.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the charlottes.biz via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the charlottes.biz refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with charlottes.biz, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.