What is "ChowNow"?
ChowNow is a food ordering platform that helps local restaurants connect with customers online. You can use it to order takeout from your favorite spots and even sign up for subscriptions to enjoy regular meal deliveries. If you see a charge from ChowNow on your bank statement, itâs likely for an order you placed or a subscription you've signed up for.
- ChowNow: The name of the restaurant or food delivery service where you made your purchase.
- Transaction Type: This usually indicates whether you made an online order or a purchase at a physical location.
- Date: Refers to when the transaction took place, helping you track your spending.
- Amount: The total cost of your order, showing how much was charged to your payment method.
- Payment Method: The type of payment used, like a debit or credit card, which helps you recognize how you paid.
- Order Number: A unique number for your order, which can be useful if you have questions or issues about your purchase.
- Location: The specific address or area where the restaurant is located, helping you know where your food came from.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from ChowNow?
- Food Orders: Customers may see charges for actual food orders placed through the ChowNow platform, which connects users with local restaurants.
- Delivery Fees: Charges may include delivery fees for the service of bringing food from restaurants to customers' locations.
- Subscription Services: Some users sign up for subscription plans that offer benefits such as lower delivery fees or exclusive restaurant deals, leading to recurring charges.
- Cancellations or Modifications: If an order is canceled or modified, users might still see charges related to service fees or the previous transaction.
- Promotional Charges: Users may inadvertently enroll in promotions that lead to charges after the promotional period ends.
- Multiple Transactions: Customers may receive multiple charges if they place more than one order or if a single order has multiple components (e.g., multiple items from a menu).
- Tips: Tips added during the checkout process are charged directly through the platform, leading to higher final charges than expected.
- Service Fees: Additional service fees may be applied to orders, which can increase the overall total beyond what was anticipated.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the chownow.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the chownow.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with chownow.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
ChowNow Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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