Is Cibone fraud?

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The Guide to Understanding Why You Were Charged By “Cibone” and What To Do About It (cibone.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Cibone"?

Cibone is a company that helps businesses manage subscriptions and billing smoothly. If you see a charge from them, it’s likely for a service you’re using, like a subscription or digital service. They simplify how companies handle payments, so you can enjoy your products without any hassle.

Cibone: The name of the business or merchant where the transaction took place.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Cibone?

Subscription Plans: Customers may sign up for a subscription service that automatically renews, leading to unexpected charges on their accounts.
One-Time Purchases: Users purchasing items from the Cibone website may find charges related to their order expenses, including shipping fees.
Trials that Convert: Some users report signing up for free trials that, after the trial period ends, convert to paid subscriptions without sufficient notice.
Membership Fees: Frequent mentions of membership or access fees for particular services offered by Cibone could also result in charges.
Error Charges: Instances of duplicate transactions or billing errors have been documented by users in online forums.
In-app Purchases: For users who engage with any Cibone mobile apps, charges can stem from in-app purchases enabling additional features or content.
Service Fees: Charges might occur for additional services associated with a product purchase, such as warranty or extended support options.
Cancelation Fees: Some users mention unexpected fees associated with canceling subscriptions or services prematurely.
Currency Conversion Fees: International transactions may incur additional charges depending on the currency exchange rates and bank fees.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cibone.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cibone.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cibone.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Cibone Customer Service Info

If you need assistance, here's how you can get in touch with Cibone's support team.

Phone

The phone is not available.

support@cibone.com

Site

https://cibone.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Cibone show up?

Cibone Cibone.com Cibone Online Purchase Cibone Subscription Cibone Services Cibone Digital Payment Cibone Membership Fee Cibone Marketplace Cibone App Purchase Cibone Payment Processing Cibone E-commerce Cibone Transaction Cibone Charge Cibone Inc.

The Easiest Way to Cancel Cibone

If you're frustrated trying to cancel your subscription, membership, or bill from Cibone—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.