Is Citizens First Bank Payment fraud?

• Monthly Maintenance Fees: Some users report charges for monthly account maintenance fees that are applied if certain balance requirements are not met.
• Overdraft Fees: Customers often mention unexpected overdraft fees when transactions exceed their account balance.
• ATM Fees: Charges incur when using out-of-network ATMs, which are not reimbursed by the bank.
• Subscription Services: Users sometimes find charges for automated payments linked to subscriptions that they may have forgotten about.
• Merchant Charges: Transactions from merchants might appear with unclear descriptors, leading to confusion over charges that were made.
• Wire Transfer Fees: Fees associated with outgoing wire transfers, which some users find to be higher than expected.
• Foreign Transaction Fees: Customers using their cards for international purchases reported extra fees for currency conversion.
• Fraudulent Charges: Instances where customers have reported unauthorized transactions, resulting in charges they did not make.
• Cashier's Check Fees: Some individuals have noted fees for obtaining cashier's checks, which can add up if used frequently.
• Account Closure Fees: Users have mentioned being charged when closing their accounts before a specific time period has elapsed.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the citizensfb.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the citizensfb.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with citizensfb.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

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