Is CLEO INC fraud?

• Subscription Fees: Users may be charged for premium plans that offer additional features or services after a free trial period ends.
• In-App Purchases: Charges can occur for specific features like additional financial insights or budgeting tools that require payment.
• Currency Conversion Fees: If users engage in transactions involving currency conversion, fees may apply based on Cleo's terms.
• Failed Payments: Users may sometimes see additional charges if a payment fails and attempts to reprocess incur a fee.
• Automated Savings: If users set up automated savings, they might notice periodic deductions from their accounts.
• Misunderstood Charges: Some users have reported confusion regarding what certain charges are for, particularly if they do not recall authorizing a specific transaction.
• Referral Bonuses: Charges might occur if users receive bonuses or rewards linked with referrals that later adjust during reconciliation.
• Fees for Overdrafts: If linked bank accounts experience overdrafts due to associated automated features, users might incur additional charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cleo.finance via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cleo.finance refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cleo.finance, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.