What is "CLEO PAYMENTS"?
Cleo at cleo.finance offers an easy way to manage your money by providing budgeting tools and insights into your spending. You can also set up subscriptions and keep track of your bills, so you never miss a payment. If you see a charge from Cleo, it's likely for one of their helpful financial services.
- CLEO: The name of the company or service you are making a payment to.
- PAYMENTS: Indicates that this transaction is related to making a payment, usually for a product or service.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from cleo?
- Subscriptions: Customers may have subscribed to Cleo's premium services, which come with a monthly or annual fee.
- In-app Purchases: Users may make purchases within the app for features or enhancements.
- Overdraft Fees: If the user has linked a bank account and it goes into overdraft, they might incur fees that appear as charges.
- Transfer Fees: Charges may occur for transferring money or using specific financial services through Cleo.
- Usage of Market Services: Accessing certain financial market features might lead to associated costs.
- Account Verification: Some users reported small charges for verification purposes when linking external accounts.
- Currency Conversion Fees: Charges can appear when using Cleo's services for transactions in foreign currencies.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the cleo.finance via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the cleo.finance refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cleo.finance, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
cleo Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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