Is CMA CGM FRT fraud?

• Shipping Charges: Customers might see charges related to shipping fees for containers or cargo.
• Additional Fees: There could be extra fees for handling, documentation, or customs clearance.
• Subscription Services: Users may have signed up for subscription services that provide tracking or updates on shipments.
• Freight Forwarding Services: Charges can also stem from using freight forwarding services provided by CMA CGM.
• Accessorial Charges: These are charges for additional services such as storage and demurrage.
• Cancellation Fees: If a booking is canceled, customers may incur cancellation fees.
• Late Payment Fees: Customers who do not pay on time might be charged late payment fees.
• Fuel Surcharges: Fluctuating fuel prices might result in additional surcharges for shipping costs.
• Changes to Bookings: Modifications to shipping details might come with associated fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cma-cgm.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cma-cgm.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cma-cgm.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.