Is "C2C" fraud?

The Guide to Understanding Why You Were Charged By “C2C” and What To Do About It (contract2close.net)

Published

September 17, 2025

Updated

November 1, 2025

What is "C2C"?

Contract2close is a simple platform that helps you manage your real estate transactions from start to finish. They offer subscription services that assist with billing and ensure everything is tracked neatly, so you know exactly what you're paying for and when. If you see a charge from them, it’s likely for their tools that streamline your buying or selling process in real estate.

C2C: Consumer-to-Consumer transaction, meaning money is being transferred directly between two individual people, not through a business.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from contract2close?

Subscription Fees: Many users might subscribe to a monthly or annual plan for access to various tools and resources offered by contract2close.
Additional Services: Charges can result from purchasing add-ons or premium services beyond the standard offerings.
Transaction Fees: Fees may apply for specific transactions processed through the platform, like certain document filings.
Expired Trials: Users who sign up for a free trial and do not cancel before the trial period ends may be charged automatically.
Account Upgrades: Upgrading to a higher-tier account can lead to increased charges based on the revised plan's pricing.
Late Fees: If there are any late payments associated with services utilized, users may incur additional fees.
Misunderstanding of Terms: Some users report being charged for services they believed were free, often due to a lack of clarity in the pricing structure.
Multiple Accounts: Users with multiple accounts might see charges on one account they did not intend to use.
Cancellation Issues: Charges may persist if users do not follow the proper cancellation procedure to terminate their subscription.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the contract2close.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the contract2close.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with contract2close.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

contract2close Customer Service Info

If you need assistance, here's how you can get in touch with contract2close's support team.

Phone

The phone is not available.

support@contract2close.net

Site

https://contract2close.net/contact

Get help with your refund

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What other ways do charges from contract2close show up?

C2C-PLAT-TRANSACTION CONTRACT2CLOSE-SERVICE C2C-Online-Payment C2C-AGENT-FEE C2C-ACCOUNT-CHARGE CONTRACT2CLOSE-FEE C2C-SUBSCRIPTION C2C-FINANCE-CHARGE C2C-MEMBERSHIP C2C-SERVICE-FEE

The Easiest Way to Cancel contract2close

If you're frustrated trying to cancel your subscription, membership, or bill from contract2close—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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