Is Cord Blood Registry fraud?

• Annual Storage Fees: Many customers report being charged yearly for the storage of cord blood, which can be a recurring expense.
• Processing Fees: Initial processing fees for the collection and preservation of cord blood might be charged when the service is first used.
• Subscription Plans: Some users have indicated that they enrolled in subscription plans that automatically charge them at set intervals.
• Add-On Services: Charges may arise from additional services such as genetic testing or enhanced storage options that customers may have unknowingly opted into.
• Late Fees: Customers have mentioned receiving unexpected charges due to late payments or missed deadlines.
• Price Changes: Some users noted sudden increases in fees which may not have been clearly communicated during the initial signup.
• Refunds Processing Fees: Instances of users trying to obtain refunds also indicated unexpected fees associated with that process.
• Inactive Accounts: Some customers reported being charged fees for maintaining inactive accounts or for not meeting certain service thresholds.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the cordbloodregistry.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the cordbloodregistry.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with cordbloodregistry.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.