Is Costello's Ace Hardware fraud?

• Product Purchases: Customers might receive charges for items they purchased online or in-store that were not immediately paid for or were on a payment plan.
• Subscriptions: Some users reported signing up for loyalty programs or subscriptions that resulted in recurring charges.
• Delivery Fees: Charges can include delivery fees for items bought online that get shipped directly to the customer's location.
• Service Fees: Charges for additional services, such as tool rentals or assembly services, might appear on their statements.
• Pre-authorization Holds: Users have mentioned temporary holds on their accounts when reserving items or services.
• Return Processing Fees: Some customers experienced charges related to return shipping or restocking fees when returning items.
• Transaction Errors: Occasionally, users reported discrepancies due to double charges or clerical errors during checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the costellosace.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the costellosace.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with costellosace.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.