Is DA-DUE fraud?

• Subscriptions: Some customers might mistakenly subscribe to a wine or beer club, leading to regular charges on their credit card.
• One-time Purchases: Charges can occur from individual purchases of wine or beer that were forgotten or not fully acknowledged during checkout.
• Shipping Fees: Additional costs for shipping or handling that are not clearly stated during the buying process.
• Membership Fees: Certain services may include an annual or monthly membership fee that customers may overlook before purchasing.
• Trial Period Fees: If a trial period is offered, customers may see charges after the trial ends if they did not cancel in time.
• Additional Services: Fees for services such as tastings or events that customers might not realize were extra costs.
• Incorrect Billing: Instances of double billing where purchases are charged twice due to glitches in the payment system.
• Promotional Charges: Charges appearing from promotional items or add-ons that were selected but not noticed during the ordering process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the da-due.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the da-due.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with da-due.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.