Is DEALERSERVICE fraud?

• Subscription Fees: Customers may unknowingly sign up for recurring subscription plans that provide services related to vehicle maintenance or extended warranties.
• Auto-Renewal: Some users report being charged due to automatic renewals of plans they thought they had canceled or were unaware were set to renew.
• One-Time Purchases: Charges can occur from purchasing specific services or plans directly through the dealer service plans website, which may not have been clear during the checkout process.
• Unclear Service Fees: Customers mention unexpected fees appearing on their statements that they did not clearly agree to, often citing vague terms during the purchasing process.
• Service Utilization: Charges can arise from using specific services that are tied to the plans, leading to additional costs beyond the base subscription fee.
• Accidental Enrollment: Some users have reported seeing charges after inadvertently enrolling in a service during a previous vehicle purchase transaction.
• Miscommunication from Dealerships: Confusion and lack of communication from the dealerships regarding what services are included can lead to unanticipated charges on customer accounts.
• Third-Party Partnerships: Certain users have found charges related to third-party services or insurance plans that were included in the dealer service plans, unbeknownst to them.
• Failed Cancellation Requests: Users have indicated frustrations when attempting to cancel services, only to find charges continue due to the cancellation not being processed correctly.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dealerserviceplans.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dealerserviceplans.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dealerserviceplans.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.