Is DEX Imaging Support fraud?

The Guide to Understanding Why You Were Charged By “DEX Imaging Support” and What To Do About It (deximaging.com)

Bella Khan, Subscription Cancellation Expert

Published February 2, 2026

Last updated February 2, 2026

1 min read

What is "DEX Imaging Support"?

DEX Imaging is a company that helps businesses with their printing and copying needs by offering services like on-site support for printers, managed print services, and easy subscription plans. If you're getting billed by them, it's likely for a subscription that makes sure your office equipment is running smoothly without any hassle. They provide everything you need for printing while keeping it simple and affordable.

DEX: This likely refers to the company name, which in this case is DEX Imaging, specializing in imaging services.
Imaging: This term pertains to services related to printing, copying, or document management, often involving the use of printers or other imaging devices.
Support: This indicates that the transaction is related to customer service or assistance, which may include technical help or maintenance for imaging equipment.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from DEX Imaging?

Subscriptions: Customers may have signed up for a recurring service plan, leading to monthly or yearly charges.
Consumables: Charges for printer supplies like toner or paper that were ordered automatically as part of a service agreement.
Equipment Purchases: Fees related to the purchase or lease of printers and copiers.
Service Calls: Costs associated with service visits for equipment repairs or maintenance outside of warranty or service agreements.
Overage Charges: Additional fees for exceeding set limits on print volumes or service usage.
Setup Fees: Initial costs for setting up equipment or service contracts that may appear shortly after initiation.
Account Management Fees: Fees for account maintenance or management that some users reported encountering.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the deximaging.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the deximaging.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with deximaging.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

DEX Imaging Customer Service Info

If you need assistance, here's how you can get in touch with DEX Imaging's support team.

Phone

1-877-339-4624

customerservice@deximaging.com

Site

https://www.deximaging.com/contact/

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from DEX Imaging show up?

DEX IMAGING DEXIMAGING DEX IMAGING PURCHASE DEXIMAGING SERVICES DEX IMAGING EQUIPMENT DEXIMAGING SUPPLIES DEX IMAGING PAYMENTS DEX IMAGING INVOICE DEX IMAGING SUBSCRIPTION DEX IMAGING ONLINE ORDER

The Easiest Way to Cancel DEX Imaging

If you're frustrated trying to cancel your subscription, membership, or bill from DEX Imaging—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.