Is DEX LVL fraud?

• Product Purchases: Customers may see charges from Dex Lvl Apparel related to direct purchases of apparel or merchandise from their website.
• Subscription Services: Some users reported signing up for a subscription, which can lead to recurring charges if not canceled in time.
• Shipping Fees: Additional charges may arise from shipping and handling costs associated with their orders.
• Promotional Offers: Users may have opted into promotional offers that resulted in charges, either for initial trial costs or subsequent bills.
• Accidental Orders: Some customers mentioned accidentally placing orders due to website navigation issues, leading to unexpected charges.
• Returns and Exchanges: Fees related to return shipping or restocking may apply if items are returned.
• Membership Fees: Charges could stem from membership programs that provide exclusive access or discounts but require a fee.
• Payment Processing Issues: Delays or errors in payment processing may result in multiple charges for the same transaction.
• Pre-Orders: Customers who pre-ordered items might notice charges when the item is shipped, separate from standard purchase transactions.
• Gift Card Purchases: Buying gift cards from Dex Lvl Apparel can also show as charges on customer statements.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dexlvl.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dexlvl.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dexlvl.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.