Is Di An Di fraud?

• Food Purchases: Customers may receive charges for food items ordered through their website or delivery services.
• Subscription Services: Some users report being charged for ongoing subscriptions or memberships, which may require cancellation to stop further charges.
• Catering Services: Charges can occur if customers book catering services for events, which might also include deposits or full payments upfront.
• Online Merchandising: Users have mentioned charges related to merchandise purchases, such as branded items or gift cards offered on their site.
• Reservation Deposits: Some experiences indicate charges for reservation deposits, particularly during busy times or special events.
• Delivery Fees: Customers might see additional charges from delivery services that are partnered with Di An Di, which could be separate from the meal cost.
• Cancellation Fees: If a reservation is not honored or a catering order is canceled late, users have noted being charged a cancellation fee.
• Tipping: As part of the online payment process, customers might include tips that can lead to higher overall charges.
• Promotional Charges: Some users reported unexpected charges when promotional codes weren’t applied correctly during checkout.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the diandi.nyc via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the diandi.nyc refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with diandi.nyc, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.