Is DigiSigner fraud?

• Subscription Fees: Customers may be enrolled in a monthly or annual subscription plan that automatically renews, resulting in charges if not canceled in time.
• Document Signing Charges: Users may incur fees when sending documents for signature, especially if utilizing premium features or if exceeding a certain number of free documents.
• Payment for Additional Features: Charges can arise from purchasing add-ons or extra features beyond the standard offering, such as additional storage or advanced security options.
• Team or Business Plan Fees: Teams or businesses using DigiSigner may have charges associated with adding users or upgrading plans for additional capabilities.
• Accidental Transactions: Some users report unintentional charges due to misunderstanding the trial periods or options, leading to unexpected fees.
• Currency Conversion Fees: International users may see additional charges related to currency exchange when processing payments across different currencies.
• Late Payments or Penalties: Customers could incur charges due to late payments or not adhering to terms of service, resulting in additional fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the digisigner.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the digisigner.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with digisigner.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.