Is "DUET APP" fraud?

The Guide to Understanding Why You Were Charged By “DUET APP” and What To Do About It (duetapp.net)

Published

September 3, 2025

Updated

December 14, 2025

What is "DUET APP"?

DuetApp is a handy tool that helps you manage your appointments and schedules more easily. They offer subscriptions for their services, which can help streamline your tasks and keep everything organized. If you see a charge from DuetApp, it’s likely for a monthly or yearly subscription that helps you stay on top of your plans.

DUET APP: This is the name of the merchant or service you are using, in this case, it refers to the "DUET" application.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from duetapp?

Subscription Fees: Many users reported ongoing charges due to automatic renewals of their subscriptions to Duet.
In-App Purchases: Some customers mentioned being charged for premium features that they inadvertently activated or used.
Multiple Devices: Charges may occur if the app is installed on multiple devices linked to the same account, leading to multiple subscriptions.
Account Sharing: Users noted that charges can appear if account credentials are shared, resulting in unintended transactions by others.
Payment Method Issues: Issues with linked payment methods may trigger unexpected charges or failed transactions that are reattempted.
Free Trial Convert: Users have experienced automatic conversion from free trials to paid plans, leading to unexpected charges.
Service Usage: Charges can be incurred based on the specific services utilized within the app, especially if users are unaware of usage fees.
Currency Conversion Fees: Some users mentioned additional charges due to currency conversion when purchasing outside their primary currency.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the duetapp.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the duetapp.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with duetapp.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

duetapp Customer Service Info

If you need assistance, here's how you can get in touch with duetapp's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@duetapp.net

Site

https://duetapp.net/support

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What other ways do charges from duetapp show up?

DUETAPP-NET DUETAPP DUET-DDA-PURCHASE DUET-PAYMENT DUETAPP-SUBSCRIPTION DUETAPP-RECURRING DUETAPP-CHARGE DUET-PAY DUETAPP-SERVICE DUET-ORDER

The Easiest Way to Cancel duetapp

If you're frustrated trying to cancel your subscription, membership, or bill from duetapp—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.