Is DUKES.COM fraud?

• Subscription Fees: Users may be charged for recurring subscription services that they signed up for, and sometimes they forget about them.
• One-time Purchases: Charges may occur for one-time purchases made on the site, such as products or services.
• In-app Purchases: If the service includes app features, users might unknowingly make purchases within the app.
• Shipping and Handling: When ordering products, additional charges for shipping and handling may be added to the total.
• Service Fees: Some users report being charged service fees for certain products or services, which might not have been clearly outlined.
• Trial Period Charges: If users sign up for a free trial, they might get charged automatically once the trial ends if they don’t cancel.
• Account Upgrades: Charges may come from upgrading an account or adding premium features that are not included in the basic service.
• Unintentional Charges: Some users have reported accidental clicks leading to unexpected charges.
• Cancellation Errors: Users attempting to cancel subscriptions have reported being charged due to mishandling the cancellation process.
• Currency Conversion Fees: For international transactions, users might see added fees due to currency conversion rates, depending on their bank or credit card policy.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the dukes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the dukes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with dukes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.