Is DUOLINGO fraud?

• Subscription Charges: Customers may accidentally enroll in a premium subscription plan, which automatically renews unless cancelled.
• In-App Purchases: Users might purchase extra features or bonuses without realizing it, leading to unexpected charges on their accounts.
• Account Sharing: Charges could occur if a user shares their account with someone else, who then makes purchases without their knowledge.
• Trial Period Charges: Users may forget to cancel after a free trial period, resulting in charges once the trial ends.
• Family Plan Fees: Individuals on a family plan might see charges if they sign up for features not included in the shared subscription.
• Currency Conversion: Customers might incur additional fees due to currency conversion when purchasing subscriptions in different currencies.
• Promotional Charges: Users might inadvertently accept promotional offers that lead to charges not intended.
• Accidental Multiple Subscriptions: Some users have reported being charged for multiple subscriptions due to confusion over account management.
• Service Bundles: Charges can arise from bundled services that include Duolingo with other apps or tools.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the duolingo via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the duolingo refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with duolingo, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.