Duolingo is an app that helps you learn new languages through fun, interactive lessons. They offer a free version, but there’s also a subscription called Duolingo Plus that gives you some extra perks like an ad-free experience and offline lessons. If you see a charge from Duolingo, it’s likely for this subscription that improves your learning experience.
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
if you see this charge and aren’t expecting it, you have various options.
First, try to contact the duolingo via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the duolingo refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with duolingo, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers.
² Average requests times may vary depending on volume of requests
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