Is DUOLINGO APP fraud?

• Subscription Renewals: Many users enroll in Duolingo Plus or Super Duolingo, which automatically renews unless canceled.
• Accidental Purchases: Some users report mistakenly purchasing in-app features or services without realizing it.
• Family Sharing Issues: Charges can occur if family members use a shared subscription, leading to unexpected fees.
• Free Trial Conversions: Users who forget to cancel their free trial may find themselves charged for the full subscription afterward.
• Currency Fluctuations: Charges may appear different due to currency conversion rates if a user is in a different region.
• Multiple Accounts: Some users with multiple accounts have received charges due to being signed in with the wrong account that has an active subscription.
• In-App Purchases: Users might unintentionally purchase gems or other resources needed for lessons, leading to unexpected charges.
• Support Errors: Occasionally, users report being incorrectly billed due to system errors or glitches in the app.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the duolingo via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the duolingo refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with duolingo, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.