Is EGo Games Billing fraud?

• Subscriptions: Many users report being charged for ongoing subscription services that may have been selected during an initial sign-up, which often auto-renew without clear notification.
• In-game Purchases: Charges may occur due to purchasing virtual goods or in-game currency, which some users claim they did not intend to buy.
• Accidental Transactions: Users have mentioned inadvertently clicking on ads or buttons, resulting in unintentional purchases.
• Free Trials Converting to Paid: Some customers note that they inadvertently signed up for a free trial, which transitioned into a paid subscription if not canceled in a specific timeframe.
• Billing Errors: There are reports of billing errors or double charges that can occur during transactions.
• Account Sharing: Charges can result from shared accounts among friends or family, leading to unexpected costs for one party.
• Promotional Offers: Users might accept promotional offers that later lead to charges if not canceled before the promotional period ends.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the egogames.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the egogames.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with egogames.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.