Is ELAL MATMID fraud?

• Annual Membership Fees: Users often mention being charged a yearly fee for the Matmid program, which grants access to various benefits and rewards.
• Subscription Renewals: Customers can be automatically charged for subscription services if they forget to cancel before the renewal date.
• Flight Upgrades: Charges can occur when users opt for additional premium services such as seat upgrades, extra baggage, or in-flight services.
• Redemption Fees: Some users report being charged when redeeming points for tickets or services, which may not be clearly stated during the booking process.
• Change and Cancellation Fees: Customers have noted charges related to changes or cancellations made to their itineraries.
• Accidental Purchases: Users have shared experiences of being charged due to unintentionally confirming purchases during the booking process.
• Additional Service Fees: There may be extra charges for services like priority boarding or extra amenities, which can be opted into during the booking process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the elalmatmid.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the elalmatmid.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with elalmatmid.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.