Is ELAL TRAVEL fraud?

• Membership Fees: Customers may see charges related to their El Al Matmid loyalty program subscription or renewal fees.
• Flight Purchases: Charges can stem from booking flights directly through the El Al website, including any additional services selected during the purchase process.
• Upgrades: Fees for upgrading seats or services like extra baggage may also appear on bank statements.
• Changes to Reservations: Modifying an existing booking can incur change fees.
• Cancellation Fees: If a flight is canceled, customers might be charged according to the cancellation policy.
• Ancillary Services: Charges could relate to purchasing in-flight services such as Wi-Fi, meals, or entertainment.
• Tax and Surcharge Adjustments: Any applicable taxes or surcharges that were not included in the original booking could show as separate charges.
• Currency Conversion Fees: If purchases are made in a foreign currency, conversion fees may apply.
• Failed Transactions: Users have reported charges appearing for failed transactions, which could be an error or hold placed by their bank.
• Third-Party Services: Booking through third-party sites may result in additional charges from those services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the elalmatmid.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the elalmatmid.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with elalmatmid.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

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The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

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