Is EquiTrust fraud?

• Subscription Services: Customers may be charged for various subscription services related to financial products or insurance policies offered by EquiTrust.
• Annual Fees: Some users report being charged annual fees for maintaining policies or accounts, which can be confusing if not clearly communicated during the signup process.
• Policy Premium Payments: Regular premium payments for life insurance policies or annuities may lead to recurring charges that users might not recognize immediately.
• Transaction Fees: Charges could arise from transactions made through investment accounts, including fees for trades or withdrawals.
• Account Maintenance Charges: Certain accounts may have maintenance fees that users are not aware of initially.
• One-Time Service Fees: Users might incur one-time fees for specific services, such as financial advice or policy updates.
• Third-Party Charges: Some customers have reported seeing charges linked to third-party services associated with EquiTrust, which can lead to confusion over the origin of the charges.
• Inactivity Fees: Accounts that remain inactive for a certain period may be subject to inactivity fees.
• Errors or Miscommunications: There have been instances where customers reported erroneous charges due to clerical errors or miscommunications with customer service.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the equitrust.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the equitrust.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with equitrust.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.