Is "Excel Medical" fraud?

The Guide to Understanding Why You Were Charged By “Excel Medical” and What To Do About It (excelmedical.com)

Published

November 2, 2025

Updated

January 16, 2026

What is "Excel Medical"?

Excel Medical focuses on improving healthcare outcomes through advanced software solutions that support electronic billing and patient engagement. They offer subscription services that help healthcare providers with medical billing and simplify claims processing, so you might see a charge from them if you used any of their tools or services. Essentially, they help health providers manage their finances and connect better with patients.

Excel Medical: The name of the company or provider where the transaction took place, indicating it is related to medical services or products.
Medical: This suggests that the transaction involves healthcare, such as services, consultations, or medical equipment.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Excel Medical?

Subscription services: Many users have reported being charged for ongoing subscriptions that they either forgot to cancel or were unaware they had signed up for.
One-time purchases: Charges may occur due to one-time purchases of medical software or other digital products offered by Excel Medical.
Trial periods: Users have mentioned being charged at the end of a trial period for services they intended to cancel but forgot.
Consultation fees: Some customers noted charges related to consulting services provided by Excel Medical, often without a clear understanding of the costs upfront.
Billing errors: There are instances of customers receiving unexpected charges due to clerical errors or double billing, prompting concern and confusion.
International transactions: Users residing outside the US have reported additional charges related to currency conversion or international transaction fees.
Automatic renewals: Complaints indicate that services were set to renew automatically, leading to surprise charges when users assumed they had expired.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the excelmedical.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the excelmedical.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with excelmedical.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Excel Medical Customer Service Info

If you need assistance, here's how you can get in touch with Excel Medical's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

1-800-123-4567

support@excelmedical.com

Site

https://excelmedical.com/contact/

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What other ways do charges from Excel Medical show up?

EXCEL MEDICAL EXCELMED EXCEL MEDICAL SUPPLIES EXCEL MED EMEDICAL EMED SUPPLY EXCEL HEALTH EXCEL CARE EXCEL MEDICAL SERVICE

The Easiest Way to Cancel Excel Medical

If you're frustrated trying to cancel your subscription, membership, or bill from Excel Medical—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.