Is Fellowes Online fraud?

• Product Purchases: Customers may see charges for products they ordered directly from Fellowes, such as shredders, binders, or office supplies.
• Subscription Services: Some users mentioned signing up for subscription services related to document management or office supplies, leading to recurring charges.
• Accidental Orders: There are reports of users unintentionally placing orders due to usability issues on the website, resulting in unexpected charges.
• Trial Memberships: Several customers experienced charges after signing up for free trials, forgetting to cancel before the trial period ended.
• Shipping and Handling Fees: Charges may also include shipping costs associated with product orders, which can sometimes be misleading at checkout.
• Return Shipping Costs: If items are returned, some users reported being charged for return shipping fees, even when the original product was faulty.
• Customer Service Fees: In certain cases, charges were attributed to customer service fees for assistance or special service requests.
• Insurance for Products: Some customers mentioned being signed up for automatic insurance on purchased products, which led to additional charges if not opted out during the purchase process.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fellowes.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fellowes.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fellowes.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.