Is "FILMBOX SUBSCRIPTION" fraud?

The Guide to Understanding Why You Were Charged By “FILMBOX SUBSCRIPTION” and What To Do About It (filmboxindie.com)

Published

November 2, 2025

Updated

December 18, 2025

What is "FILMBOX SUBSCRIPTION"?

FilmBox Indie is a streaming service that offers a wide variety of indie films and documentaries for movie lovers. They provide subscription plans that allow users to watch as many films as they want, with a simple monthly fee. If you see a charge from them, it's likely for your monthly subscription, giving you access to unique films you won't find anywhere else.

FILMBOX: The name of the streaming service or provider where you have your subscription.
SUBSCRIPTION: A regular payment made to have access to films and shows on the service, typically billed monthly or annually.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from FilmBox Indie?

Subscription Fees: Many users report being charged monthly or annually for a FilmBox Indie subscription they signed up for, which includes access to various films and content.
One-Time Purchases: Customers may incur charges if they purchase individual films or specific content outside of their subscription plan.
In-App Purchases: If users have downloaded the FilmBox Indie app, they might see charges for add-ons or premium content accessed within the app.
Account Renewal: Some customers have mentioned being charged for automatic renewal of their subscription, even if they intended to cancel before the renewal date.
Free Trial Conversion: Users signing up for free trials reported unexpected charges once the trial period ended, as the system automatically converts to a paid subscription unless canceled.
Currency Exchange Fees: International users have noted charges related to currency conversion when making purchases in a different currency, leading to additional fees on their bank statements.
Service Fees: Some customers experienced unexpected service fees added to their transactions, which were not clearly disclosed during the purchase process.
Family Plan Charges: Users subscribing to a family plan may see higher charges due to additional accounts or users added to their plan.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the filmboxindie.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the filmboxindie.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with filmboxindie.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

FilmBox Indie Customer Service Info

If you need assistance, here's how you can get in touch with FilmBox Indie's support team.

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Phone

The phone is not available.

support@filmboxindie.com

Site

https://filmboxindie.com/support/

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from FilmBox Indie show up?

FILMBOX FILMBOX INDIE FILMBOXINDIE.COM FILMBOX-SUBSCRIPTION FILMBOX-DIGITAL FILMBOX-STORE FILMBOX-VIDEO FLMBX-ID FILMBOX-APP FILMBOX-SERVICES FILMBOX-MOVIE FILMBOX-ACCESS FILMBOX-ENTERTAINMENT FILMBOX-RENTAL FILMBOX-PURCHASE FIINDIE-SUBSCRIPTION FILMBOX-INDIE-STREAMING

The Easiest Way to Cancel FilmBox Indie

If you're frustrated trying to cancel your subscription, membership, or bill from FilmBox Indie—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.