Is FITLYRUN fraud?

• Subscription Fees: Customers may be charged for recurring subscription plans they signed up for, such as monthly or yearly fitness programs.
• In-App Purchases: Users could see charges for premium features or services within the app, which may include workout plans or coaching services.
• Trial Period Charges: Some users reported being charged after a free trial period ended, often due to not canceling before the trial's conclusion.
• Upgraded Memberships: Charges occur if customers upgrade to a higher tier of service or membership level within the platform.
• Event Registration: Fees may apply for events or special challenges hosted through Fitly that require payment to participate.
• Failed Cancellations: Customers who believe they have canceled services may still see charges if the cancellation did not go through properly.
• Family or Group Sharing: Charges could arise from shared accounts or family plans where multiple users are linked to a single payment method.
• Currency Conversion Fees: International users might receive additional charges due to currency conversions or transaction fees from their banks.
• Marketing Promotions: Some promotions or discounts may automatically convert to paid services if not explicitly canceled.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fitlyrun.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fitlyrun.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fitlyrun.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.