Is FITLY SUBSCRIPTION fraud?

• Subscription Renewal: Customers may see charges if they have an active subscription that automatically renews at the end of the billing cycle.
• In-app Purchases: Charges could be related to various in-app purchases made within the Fitly app for additional features or services.
• Trial Conversion: Users who signed up for a free trial may be charged once the trial period ends if they do not cancel their subscription.
• Gym Membership Integration: Some users reported charges linked to gym memberships that are integrated with the Fitly app for tracking workouts.
• Accidental Purchases: Users have mentioned inadvertently making purchases due to confusing prompts within the app.
• Service Fees: Charges may appear as service fees for using certain premium features or services offered within the app.
• Family Accounts: Users with family sharing options might incur charges for additional members added to their account.
• Currency Conversion Fees: Customers using the app in different currencies may see additional charges due to currency conversion rates.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the fitlyrun.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the fitlyrun.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with fitlyrun.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.