Is FREE DELIVERY fraud?

• Subscription Fees: Users may mistakenly sign up for a subscription service that charges a recurring fee.
• Service Fees: Some users report unexpected service fees added to their total.
• Delivery Charges: Charges may appear from selecting expedited delivery options instead of standard free delivery.
• Minimum Spend Requirements: Some services require a minimum purchase amount to qualify for free delivery, leading to charges if not met.
• Cancellations or Modifications: Changes or cancellations made after placing an order can result in additional charges.
• Ineligible Items: Users may select items that do not qualify for free delivery, incurring separate shipping fees.
• Tax and Tip Inclusions: Some users report confusion over whether taxes or tips are included in the total amount billed.
• Trial Period Charges: Free trial periods can automatically convert to paid subscriptions if not canceled in time.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the free.delivery via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the free.delivery refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with free.delivery, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.