Is FTG EXPRESS fraud?

• Subscription Services: Customers may inadvertently sign up for a subscription plan that automatically charges them after a trial period or for recurring services.
• Airport Parking Reservations: Charges can arise from booking parking spots at the airport through the FTG website, often linked to specific dates and times.
• Add-on Services: Users may choose additional services like car detailing or valet parking that incur extra fees.
• Cancellation Fees: If a customer cancels a reservation, they might face cancellation fees as per the policy agreed upon at the time of booking.
• Customer Support Fees: Some reports indicate that customers were charged for customer support interactions, especially if they were led to believe they were free.
• Accidental Charges: Users have mentioned unintentionally clicking on options that led to charges, especially when navigating the site quickly.
• Misunderstood Promotions: Some promotions may not be as clear as intended, leading to unexpected charges when users assume they are signing up for free or discounted services.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ftg-airport.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ftg-airport.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ftg-airport.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.