Is G2A fraud?

• Accidental Purchases: Customers may unintentionally click on a purchase button, leading to charges for games or items they didn’t mean to buy.
• Subscription Fees: Some users might sign up for a subscription service, which can result in recurring charges that are easily overlooked.
• Game Reselling: Users may miss the fine print regarding conditions of game reselling, leading to unexpected fees related to activation or refunds.
• Account Security Issues: Unauthorized transactions may occur if an account is compromised, with users unaware until they see charges on their statements.
• Failed Payment Attempts: Multiple attempts to process a payment can result in multiple charges appearing temporarily on a user's account.
• Hidden Costs: Additional fees or taxes may apply to certain purchases, leading to higher charges than initially expected.
• Third-party Services: Users may sign up for additional services, such as game boosts or other premium features, which can incur extra charges.
• Currency Conversion Fees: If a user is purchasing from a different country, they may face conversion fees, impacting the final charge amount.
• Accidental Renewals: Some items or subscriptions may renew automatically, leading to surprise charges if not cancelled in time.
• In-game Purchases: Users might make inadvertent in-game purchases, especially in titles that utilize microtransactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the g2a.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the g2a.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with g2a.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.